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Building and supporting a diverse workforce has been shown to increase a company's financial returns. Further benefits include more innovation, more creativity, and even more happiness and engagement.
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How do remote and hybrid employees keep their productivity and morale up when the temperature goes down? We've got some ideas for you.
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Is your business ready to thrive through decades, or even generations? Navigating the ebb and flow over time takes resilience, and can help you build a variety of strengths for your business and brand.
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Social media lets personalities shine - and that goes for businesses as well! Find your brand voice and share your company culture to build connections with customers, clients, and staff alike.
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Rejection can be a great teacher if you let it; embracing rejection as an opportunity rather than a failure will set you up to thrive in the sales industry.
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It's Stress Awareness Day - how are your stress levels doing? Everyone experiences stress, and some of it is even good stress! Keep an eye on things with these tips to help you stay stress-free.
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The season may be spooky, but these tricks are real treats! Business growth shouldn't be scary - here's how companies can achieve hauntingly good global success.
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Your sales pitch is just the introduction to your company's brand story. Keep customers engaged by making it a good one worth listening to!
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Your business thrives when your people do. Changing seasons can impact our outlook - here are three easy ways to start offering your support where needed.
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The excitement may be over, but our pride remains - the 2024 Olympics and Paralympics took gold in our hearts!
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When you truly understand your customers' minds and apply science-backed principles to your brand-building, your business can really shine.
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Although recognition of remote employees looks different than the usual catered lunch or decorated desk, our message is clear: You're appreciated and set up for success.
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Our in-person business model has been making genuine connections with loyal customers in the communities where we live, work, and play for over three decades.
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Every good omnichannel business strategy includes direct sales: straightforward, accessible, and, most importantly, genuinely human.
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Authenticity is the cornerstone of your relationship with your customers. Make sure their loyalty endures long-term by upholding these four pillars.
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The perceived value of your offering can increase by thousands of percent based on your story, and good storytelling also increases conversion rates - it's a skill worth mastering for an incredible lift!
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Businesses are a part of their community! And incorporating a community focus into your business model is beneficial for both your community and your business.
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Brand elevation is a strategic move beyond mere brand awareness, taking your existing success and pushing it to new heights.
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It pays to plan in advance! A strong but adaptable marketing strategy, combined with patience, creativity, and openness to change, will help your business establish a profitable, well-liked, and respected brand.
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The true value of your company's product or service has multiple impressive aspects, and you can stand out in a crowded marketplace by showcasing the production, people, and presentation that get to the heart of your best qualities.
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Retaining your customers' long-term loyalty is a two-way street: a shared responsibility of transparency, consideration, honesty, and good communication.
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Each interaction between your customers and your team should facilitate a sale and a connection.
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Loyalty programs benefit customers and businesses alike, taking customer service to another, more personalized level and strengthening your relationships.
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Looking for better business connections? Consider these three key focus groups for your business relationships, and three ways to cultivate strategic relationships with each of them.
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With digital devices, services, and AI being implemented at all levels of business, how can we best maintain a human touch in our business relationships while effectively leveraging the advantages of today's tools?
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Bringing together global talent is easier than ever, but doing it effectively is something Credico has decades of experience with.
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When it gets lonely at the top, good relationships mean you can lean on your business connections for meaningful advice and rewarding opportunities.
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Outsource your sales to experts with local connections - it's where we've found success for over 30 years.
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Rather than allowing the next new thing to dictate a one-size-fits-all approach to every customer, Credico leverages innovation to enhance the tried-and-true tradition of genuine human connection.
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Does your business reflect the values you want to convey? Your public image impacts how customers see you, and ultimately your bottom line.
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Our area of expertise is in-person sales, a meaningful way of doing business that values and understands customers. The tools may change, but the foundation has remained the same for over three decades.
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Expand your idea of what "social media" means and broaden your marketing reach even further with an omnichannel approach.
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How is your business uplifting and advocating for the women on your team? Women's History Month is a great time to recognize women's contributions past and present.
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How is your business ensuring your teams reflect the world we live and work in? There is always room to grow.
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How your customers view your business is a huge part of your brand. Make sure they have a positive outlook!
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Are you ready for the new year? With the first quarter already well underway, our predictions and tips may help navigate the rest of 2024.
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Building brand loyalty is about creating an impact beyond just your business. Generating true connections requires attention to the psychological factors customers associate with your brand.
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Marketing your business is never a one-size-fits-all endeavor, but a little assistance goes a long way.
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A new year means many customers are making new budgets alongside new resolutions to spend less in the coming year. This kind of spending freeze can impact your business - are you ready?
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What does your company's culture say about you? Would you work there if it wasn't your business? Take these tips to retain tip-top talent.
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Customers are more comfortable making a purchase when they know what they can expect from you - consistency keeps them coming back.
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A successful leader is able to take charge and collaborate with others, understanding their own weaknesses and providing opportunities for others to shine.
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Our work is ongoing, but the stress doesn't have to be.
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In today's ever-evolving and technologically advanced digital world, there is immense value in face-to-face interactions when strengthening our connections.
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Choosing the right team can make all the difference - get ready to grow by accessing our local knowledge, skill, and expertise.
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Pinpoint your target audience with firsthand, face-to-face customer interactions and see your sales soar.
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Customer loyalty isn't just about repeat purchases, it's a relationship with your company and brand.
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Maintain your competitive edge by outsourcing your sales to a specialized team that can focus on steady sales generation while customizing their approach to your unique business needs.
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Develop and nurture your team's genuine love for selling with the appropriate tools and techniques, and you'll see the results in both sales and the happiness of your sales staff.
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The best way to keep a customer is to truly connect with them beyond just making a sale - customer experience makes a difference to all of us!
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Owning your own business means marketing your own business! Learn the basics and choose where your efforts would be focused best.
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Outsourced sales is a great way to expand your sales and grow your business - find out why almost a third of UK businesses expect to outsource more in 2023 and beyond.
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Motivate your team and they'll know you have their backs. A supported team is a productive team, and in sales, that means growth and success.
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Your core values drive business decisions, set the tone for interactions with employees and customers alike, and build a foundation for long-term success.
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Outsourcing can provide the expertise you need to adopt and implement a truly customer-focused culture, ensuring your customers keep coming back for more.
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An omnichannel marketing strategy helps create a satisfying shopping experience and establishes a consistent interaction between your customers and your brand.
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Stay competitive in today's sales market by leveraging the innovative sales techniques provided by expert outsourced talent.
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What's your plan for drawing in new clients while demonstrating your expertise? Content creation, particularly video, gets the job done.
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Maximize your time and strengths by augmenting your workforce with the specialized expertise offered by outsourcing.
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A successful program featuring knowledgeable brand ambassadors engages customers directly with your products and encourages increased sales.
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Keeping track of the kind of long-tail nurturing necessary in B2B sales can be daunting, but you can set up your teams for success with a little boost from tech.
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In-store shoppers aren't so different from those who shop online, but your opportunities to connect with them are.
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These statistics demonstrate why every business should adopt a strategy to establish and maintain customer loyalty.
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These four trends aren't just the latest fad to try with your team, they're topics that are already having an impact on your bottom line.
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Though it may seem counterintuitive, resting is essential for peak performance. It doesn't take much, and you'll be even more productive afterward.
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Learn more about Credico's experience and expertise, and why Fortune 500 brands choose us to improve their customer acquisition rates.
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Creating an excellent customer experience is the reason we’re in business, and we can help raise your brand’s profile, too.
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As customer interactions become increasingly automated, something is missing from their experience with your business. If you're missing out on personal interactions, direct sales can bring it back.
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Our decades of experience can help make your decision-making process a breeze - let us help you find the right decisions for your business.
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The friendly humanity of face-to-face marketing goes a long way toward establishing the trust your customers deserve.
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Get the most from your sales team with the expertise and adaptability offered by outsourcing.
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We will #EmbraceEquity at Credico for International Women's Day and every day of the year!
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Effective measurement allows your business to improve decision-making while optimizing and adapting your most effective strategy for future success.
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Adding a telemarketing campaign to your multi-channel business marketing campaign can build trust, reinforce customer loyalty, and increase repeat sales.
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A month into the new year, we're committed to streamlining our processes and allowing our people to shine for the rest of 2023 and beyond.
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We are prepared with the latest and greatest in sales technology and supporting solutions, anticipating trends and staying ahead of the game.
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2022 has been an incredible year of growth and new opportunities, and we are excited to see our endeavors develop and thrive in 2023.
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Meeting your most engaged customers where they are can lead to more meaningful, long-term relationships by giving them options they'll prefer.
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Looking beyond our own areas of expertise is part of how Credico thrives, generating new ideas from areas usually considered outside our sphere.
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Research shows a distinct corporate culture is vital to a business's success - how does yours stack up? Credico UK shares their top tips for trust.
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As part of its commitment to equitable diversity and inclusivity, Credico conducts regular reviews of these crucial policies and initiatives. There's always room to grow and improve.
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When you need to ramp up your sales quickly or expand into a new market, calling in a team of experts just makes sense.
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Nimble, diverse, agile teams are set up for success. Here's how you can build your next amazing team!
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By focusing on a personal connection to your customers, you can inspire greater brand loyalty, encourage more sales, and keep those customers longer.
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A little psychology applied to your sales strategy can help you better understand and connect with your customers.
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B2B sales connects you with people, just as in B2C. Build rapport, be creative and flexible, and success will follow.
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Are you really ready to grow? A new market means new challenges and a new strategy, but any expansion can find success with the right planning and partnerships.
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Outsourcing to a local team of experts can give your business an immediate advantage in experience, enthusiasm, and agility.
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Convenience and recurring revenue are just two of the benefits of a subscription-based business model.
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Micro-, Small and Medium-Sized Enterprises make up 90% of all businesses worldwide, for which they certainly deserve recognition. Join us in celebrating entrepreneurship!
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Credico's proprietary training and education platform was developed to onboard new team members quickly while preserving institutional knowledge and best practices.
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Feeling a bit blurry with too much screen time? Credico leaders from South Africa and the United Kingdom have some great suggestions and reminders to help keep you focused and healthy.
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In order to expand outward, it's best to look inward for what makes your business unique.
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Get ready to grow with a plan that will develop a cycle of ongoing business and leads.
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When you're ready to grow your sales, here's how to invest in the best of the best.iz
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Creating trusting relationships with new prospects can lead to increased sales and retention.
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Every workplace is different, but the need for your team to BE a team is universal. Balance work and play with one (or more) of our recommended activities!
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Businesses benefit when your marketing matches your sales strategy. Are you taking advantage of the coordinated power of combined goals?
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Happy people are more productive, innovative, and engaged, bringing all their talents to their workday no matter where they're working from.
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Representing your business by putting your best face forward, consistently across all channels, makes a difference in attracting new customers. Get that first impression right with enthusiasm, empathy, and engagement.
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Obtaining customers is key to any business, but keeping those customers can be crucial as well. Which are you prioritizing, and why? Let's look at the numbers.
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Measurement and analysis both before and after execution ensure that your efforts remain effective in reaching your goals.
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Whether you're looking to scale up into a new market or seeking to fill a knowledge gap, outsourcing can help your business adapt quickly to ever-changing needs.
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Meeting a customer's needs and addressing their concerns leads to happier customers and clients alike.
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Convert sales and increase lifetime value by leveraging the knowledge and insight our experience provides.
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Some of the best business decisions involve calling in the experts to fill your company's specific needs.
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Are you focused more on making sales now or building leads for the future? Telesales and telemarketing teams help you reach different business goals.
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What makes the difference in building a company and a team that thrives? It's the people.
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Sharing information about your business's areas of expertise is a great way to garner attention - and sales!
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Get in front of your customers AND ahead of the competition with retail marketing.
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When you're ready to grow your business and are looking for a plug-and-play team that's ready to apply their expertise to your growth, outsourcing is the way to go.
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Whether you think remote work is better or worse than being in the office, it's definitely different. These tips will help ensure you've got the right processes in place to navigate those differences.
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Consistent behaviours, leading by example, ongoing education, and open transparency are just some of the principles we are dedicated to continue to grow and encourage, both within Credico and alongside our partners, clients, and friends.
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Consumers have more choices than ever before, and creating a positive customer experience is crucial to the success of your business. Happy customers become loyal consumers, who will buy more and, in turn, boost revenue.
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Today's consumers need an average of 10.4 touchpoints across multiple channels before they make a purchase. Omnichannel marketing is no longer a luxury for global corporations but rather essential for businesses of all sizes.
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Credico looks at how businesses can keep their customers happy and offers advice on how to increase brand loyalty.
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The face of business is changing, and we're seeing an increase in businesses looking to partner with us to outsource their sales.
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Outsourced sales could be the lifeline many British companies need to bounce back and grow as the country moves towards normality in the business world.
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We share key learnings as we enhance our Diversity and Inclusion policies to inspire more organizations to challenge outdated practices.
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Our established process adapts to the needs of your business, and our extensive network delivers results.